Online Reputation Management with us falls into two key-services: Making sure your business information is accurately updated and reflected across the web on 50+ sites, and also, making sure reviews about your business are adequately handled and responded to.
Most businesses don't realize that when they change their website URL, their phone number, add a location, or change names — the web doesn't automatically catch up to that. Additionally, the information around the web about your business is often times inaccurate. In most cases we've seen, it's common that 60-70% of the online directories for businesses are either missing key information about your business, or have the wrong information listed.
First, we are Yelp!™ Partners, so we'll utilize this platform to not only update your information across the web, but keep it actively updated and accurate. This includes sites such as Google, yelp, FourSquare, MapQuest, and many more.
You'll be provided with analytical reports that show where you were at when we started in regards to information accuracy, and where you're at or listed now.
Additionally, we will help you not only manage current reviews on Facebook, Yelp, Google, and other sites: We'll help you with strategies to increase your volume of reviews. According to an article on Forbes.com, “88% of consumers trust online reviews as much as a personal recommendation." Not only that, but Google, Bing, and other Search Engines use your volume of reviews and average rating to help determine your search ranking in regards to SEO.