Social Media Optimization (SMO) is the process of using your social media channels as a catalyst to grow your company's online presence. Most companies tend to view social media profiles for their business as a necessary evil. They believe simply by having an Instagram, Facebook, or Twitter account, they're where their customers are and that's all they need to do. WRONG. SMO is about strategically creating, building, and maximizing your social media plan to connect to your target audience.
SMO allows you to:
Social Media Optimization is important for two reasons: 1) It helps your Search Engine Optimization, and 2) If done wrongly, it can actually hurt your brand.
Your Social Media channels should NOT be handled by an intern, relative, or friend who is not familiar with SMO! Sure, you might get comments, shares, likes, retweets, or whatever. But are you getting more customers? Are you getting leads? Are your followers not only engaging with your brand, but also remembering it? If the answer is no, or you're not sure — you're likely not utilizing SMO as an effective strategy for your business.
We want to make sure your goals are also solving your challenges, help you determine what networks provide you the most value, and evaluate what content is engaging and has worked well. We'll also help identify opportunities, assist in engaging, and help you track your efforts efficiently.
You might be thinking, “Wait, what? Keywords are for Search Engines." If you think about it, Facebook, Twitter, and Instagram are essentially search engines themselves. We'll help you find what keywords and hashtags are trending with your targeted audience so you know exactly what content is relevant to your audience.
We've all heard the phrase “Content Is King." The same is true when we're talking about Social Media. Quality content drives engagement, loyalty, and more followers. Quality ALWAYS beats out quantity. You don't need 5 posts a day of irrelevant stuff. You need one post that actually works.
Ever wondered if there's a science to when you post something on social media, if it's more likely to get viewed and engaged with? Turns out there is, and it varies for each business. We'll help you find these windows of opportunity and maximize them.
The second part is determining your frequency. We generally suggest the following.
Every social media channel has analytics tools, but how often do you actually use them and understand them? Chances are, no offense, you don't. There are a plethora of tools we can help you with to fully understand how SMO ties in to your bottom line.